Need our Help Desk support? Complete the information to the right or call the number above during regular business hours (8am-8pm MT).
A member of our staff will get back to you soon.
You may also submit your request by emailing
Should you have difficulty or questions about access or using the HIE
Portal, or are having difficulty creating your account, please email
[email protected] and our staff will provide assistance.
Specifically for API developers.To download information, use the button on the right.
API developers wishing to submit their completed application or needing other assistance from SYNCRONYS call (505) 938-9999 during regular business hours (8am-8pm MT) or contact [email protected] for inquiries on how to get registered as a developer.
A member of our staff will get back to you very soon!
This page provides an overview and support regarding Fast Healthcare Interoperability Resources (FHIR) Application Programming Interfaces (APIs) per the CMS’ Interoperability and Patient Access Final Rule (CMS-9115-F).
The following FHIR API Resources are available and developed in alignment with CMS Interoperability Guidelines:
SYNCRONYS’ FHIR API Integrations can be used for seamless data exchange to unlock a better Patient Digital Experience in your health applications while ensuring Patient-controlled data and HIPAA Privacy through the management of informed consent.
These FHIR C4BB APIs aim to efficiently and securely share health-related data, improve patient engagement, better care coordination and outcomes, medication management, cost of services transparency and much more.
If you are interested in becoming a developer, click this button for access to FAQs, detailed use case examples, an application, and a training guide for software developers. Once we receive your application, it will be reviewed by the Health Care Authority. This may take up to three weeks.
SYNCRONYS provides access to health information from hospitals and clinics throughout New Mexico to support providers and improve patient health.
Phillip Gibbs, Customer Engagement Director, 505-336-2096
Care & Case Management | Community Based Organizations | Department of Health | Hospitals | Large Health Systems | Specialty Providers | Health Care Authority | Pharmacies
Mona Benally, Customer Relationship Manager, 505-938-9915
ACOs | Family Medicine Ambulatory Clinics & Groups | Indian Health Service & Tribal Health Systems & Clinics
Ruben Vasquez, Customer Relationship Manager, 505-938-9916
Assisted Living Facilities | Durable Medical Equipment | Home & Community Based Services | Home Health Care & Hospice | Long Term and Post- Acute Care | Skilled Nursing Facilities
Shannon Gray, Customer Relationship Manager, 505-602-2522
Federally Qualified Health Clinics | Geriatrics | Homeless Care Agencies | Internal Medicine | Payers | Pediatrics | School Based Health Centers
Susan Williamson, Customer Relationship Manager, 505-602-2525
Ambulatory Surgery Centers | City & County Agencies | Correctional Facilities & Prisons | Fire & Rescue | OB/GYN | Public Health Facilities
Victor Miramontes, Customer Relationship Manager, 505-938-9902
Behavioral Health | Diagnostic & Imaging Facilities | Emergency Hospitals & Urgent Care | Laboratories | Rehabilitation Facilities | Therapies