Need our Help Desk support? Complete the information to the right or call the number above during regular business hours (8am-8pm MT).
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You may also submit your request by emailing
Should you have difficulty or questions about access or using the HIE
Portal, or are having difficulty creating your account, please email
[email protected] and our staff will provide assistance.
Specifically for API developers.
API developers needing assistance from SYNCRONYS call (505) 938-9999 during regular business hours (8am-8pm MT) or contact [email protected] for inquiries on how to get registered as a developer.
A member of our staff will get back to you very soon!
This page provides an overview and support regarding Fast Healthcare Interoperability Resources (FHIR) Application Programming Interfaces (APIs) per the CMS’ Interoperability and Patient Access Final Rule (CMS-9115-F).
The following FHIR API Resources are available and developed in alignment with CMS Interoperability Guidelines:
SYNCRONYS’ FHIR API Integrations can be used for seamless data exchange to unlock a better Patient Digital Experience in your health applications while ensuring Patient-controlled data and HIPAA Privacy through the management of informed consent.
These FHIR C4BB APIs aim to efficiently and securely share health-related data, improve patient engagement, better care coordination and outcomes, medication management, cost of services transparency and much more.
Click here to access CMS Interoperability API use cases detailed examples.
If you are a registered Developer, please log in to access the SYNCRONYS FHIR API Training Guide for Software Developers, FAQs and additional technical resources available regarding this APIs.
SYNCRONYS provides access to health information from hospitals and clinics throughout New Mexico to support providers and improve patient health.
Mona Benally, 505-938-9915
Hospitals Acute Care | Public Health Offices | Primary Care Ambulatory Clinics and Groups | ACOs | Indian Health Service & Tribal Health Systems/Clinics | Southwest Region
Chandra Gerrard, 505-938-9921
Ambulatory Surgery Centers | Hospitals Acute Care | Large Health Systems | Pharmacies | Specialty Clinics & Groups | Metro Region
Phillip Gibbs, 505-336-2096
Care Management & Case Management | Community Based Organizations | Homeless Care Agencies | Payers | School Based Health Centers
Jerry Martinez, 505-938-9916
Statewide County/City Agencies | Fire & Rescue | Correctional Facilities | Skilled Nursing Facilities | Home Health Care & Hospice | Home & Community Based Services | Large Health Systems | Northwest Region
Victor Miramontes, 505-938-9902
Behavioral Health Outpatient & Inpatient Psychiatric Facilities | Diagnostic Facilities & Imaging | Laboratories | Large Health Systems | Rehab Facilities | Therapies | Public Health Facilities | Emergency Hospitals, Urgent Care, Post Acute | Southeast Region
Renee Sussman, 505-938-9914
Federally Qualified Health Centers | New Mexico Cancer Center | Zia ACO | Primary Care Ambulatory Clinics and Groups | New Mexico Orthopedic Associates | Northeast Region