resources
For Providers & Healthcare Facilities
For the good of our patients.
SYNCRONYS is based on a public utility model where providers and healthcare organizations (large and small) provide and share information for the common good. It allows unrelated healthcare organizations to share information by creating a neutral network for synthesizing information from all participating organizations.
for patients
HEALTH INFORMATION EXCHANGE IS… THE SECURE AND TIMELY SHARING OF ELECTRONIC HEALTH DATA ACROSS THE BOUNDARIES OF HEALTHCARE INSTITUTIONS.
- An individual seeking medical care in today’s society sees an average of 18 providers during their lifetime. SYNCRONYS consolidates information from those various providers, reducing the amount of time patients spend filling out paperwork and briefing their providers on their medical history, allowing more time for discussions about health concerns and treatments.
- Information accessed via SYNCRONYS, including x-rays, CT results and other testing information helps patients avoid unnecessary or duplicate testing, hospitalization, and emergency department visits.
- SYNCRONYS stores Advanced Directives allowing a patient’s wishes to be shared with a broader audience.
- In the event of an emergency, medical personnel will have access to the patient’s records saving critical time.
For Payors
Helping payors to improve:
- Quality Performance
- Laboratory results for HbA1c to control Diabetes
- Prenatal and Postpartum care
- Hypertension diagnosis codes, readings may be found in clinical notes if provided to the HIE
- Daily Admissions Extract
- With consent, able to show admission reasons
- Without patient consent, reports can be redacted to omit SUD, MH and STDs from the notifications (i.e., blank dx and admit reason)
- Early notification of discharge for prompt follow-up (Medicare Star Measure & Medicaid BH Measures)
- Care Coordination
- Prompt notifications of emergency department and inpatient discharges for follow-up to prioritize care management interventions
- Discharge summaries and Medications ordered upon discharge
- Risk Adjustment Report to identify gaps in Hierarchical Condition Categories (HCCs) (Medicare reimbursements and Commercial business risk pool adjustment)
- Improvement Opportunities for HEDIS and Quality Outcome Measures
- From early notification of Admit and Discharge Dates
- Follow-up after Hospitalization for Mental Illness (NM Centennial Care quality metric)
- Follow-up after ED visit for MI (NMCC quality metric)
- Initiation and Engagement of Alcohol and other drug dependence (NMCC quality metric)
- Prenatal and Postpartum Visit-Post-Partum Visit (NMCC quality metric)
- All cause readmissions (Star measure)
- Transition of Care - Inpatient admission (CMS Display Measure)
- NCQA Accreditation Sub-Measure under Population Health
Public Health Reporting
SYNCRONYS has been authorized by the New Mexico Department of Health to provide Reportable Lab Results reporting and Syndromic Surveillance reporting to NM Department of Health for New Mexico hospitals.
Several ways to participate.
- SYNCRONYS HIE Clinical Portal Access
- Sharing Data
- Analytic Reports
- DIRECT Secure Messaging
- Any combination of the above
KNOWLEDGE CENTER
Centers for Medicare & Medicaid Services @ www.cms.gov
Merit-based Incentive Payment System @ qpp.cms.gov/mips/overview
Health Information Technology @ https://www.hhs.gov/hipaa/for-professionals/special-topics/health-information-technology/index.html
NCQA Info @ www.ncqa.org
eHealth Exchange Participants @ https://ehealthexchange.org/participants/
Direct Trust Member List @ https://directtrust.org/about-membership/member-list


DETENTION CENTERS & CORRECTIONAL FACILITIES
Save time on intake by getting and searching through a broad variety of medical records from multiple delivery systems, for greater depth of information. Approximately 88% of NM Hospital admissions are found within the HIE. Admission, Discharge, and Transfers, including dates, admit reasons, allergies, discharge diagnoses, etc.
Get real-time reports on labs, pathology and microbiology. From multiple hospital and reference labs, such as TriCore and Quest.
Know when your patients are admitted or discharged from a hospital or emergency department. Notification services for Data Providers.
Use DIRECT secure messaging to exchange protected health information (PHI) more securely and efficiently than fax. Orion Health Communicate DIRECT Secure Messaging.
Affordable. Participation cost to use the SYNCRONYS portal is based on the size of your organization.
We’re working hard to bring you more information. We have the right people and the right technology to continue to build the information you want.
who’s participating as of March 15, 2023
Certain types of health information are subject to legal protections. All healthcare data providers are required to comply with applicable state laws, such as 42 CFR Part 2, as well as SYNCRONYS policies that apply special protections to this important and sensitive information. With privacy and security SYNCRONYS' highest priority, data that falls under these regulations may not be seen in the HIE.
- Active Solutions Therapy – ABQ
- Addus Homecare – ABQ & RR
- After Hours Pediatrics
- Albuquerque Fire Rescue / H.E.A.R.T. Program
- Albuquerque Healthcare for the Homeless
- Alta Vista Regional – Las Vegas
- Amador Health Centers Inc.
- Amber Home Health & Hospice
- Anthem, Inc./Amerigroup (Medicare Advantage)
- Armada Physical Therapy – ABQ and Rio Rancho
- Artesia General Hospital – Artesia
- Assured Imaging – ABQ & Las Cruces
- BCBS NM (Centennial Care MCO)
- Ben Archer Health Care Center
- Bio-Reference Laboratories
- Cano Health
- Carlsbad Medical Center (Community Health Services) – Carlsbad
- Casa de Salud
- Center for Disease Detection (CDD)
- CenterWell Home Health
- Christus St. Vincent Regional MC – Santa Fe
- Cibola General Hospital – Grants
- City of Santa Fe Fire Department
- Comagine
- Compassus Hospice Albuquerque South
- Comprehensive Gastronomy Tube Cares
- De Baca Family Practice Clinic
- Distinctly Dermatology (aka NM Specialty Med. Svcs. LLC) – ABQ
- Eastern New Mexico Medical Center (CHS) – Roswell
- El Centro Family Health
- El Pueblo Health Services, Inc.
- Ensemble of ABQ
- Farmington Family Practice
- First Choice Community Healthcare ABQ, Belen, Los Lunas, & Edgewood
- First Nations Community HealthSource
- Garcia Laboratory
- Genesis Administrative Services
- Gerald Champion Regional Medical Center – Alamogordo
- Gila Regional Medical Center – Silver City
- Go Private MD – ABQ
- Guadalupe County Hospital – Santa Rosa
- Heading Home – ABQ
- Hidalgo Medical Services
- Holy Cross Medical Center
- Indian Health Service (all NM sites)
- InnovAge – ABQ
- Interpartner
- Kindred Hospital
- La Casa Family Health Center
- La Clinica de Familia, Inc.
- La Clinica del Pueblo de Rio Arriba
- La Familia Medical Center
- Laboratory Corporation of America (LabCorp)
- Lagom Health, LLC (Dr. Heather Brislen)
- Las Clinicas del Norte
- Lea Regional Hospital – Hobbs
- Legacy Home Health – ABQ
- Los Alamos Medical Center – Los Alamos
- Lovelace Heart Hospital NM – ABQ
- Lovelace Medical Center – ABQ
- Lovelace Regional – Roswell
- Lovelace UNM Rehabilitation Hospital – ABQ
- Lovelace Westside Hospital – ABQ
- Lovelace Women’s Hospital – ABQ
- LP Rx Advisors
- Mimbres Memorial Hospital – Deming
- Miners’ Colfax Medical Center – Raton
- Mora Valley Community Health Service, Inc.
- Mountain View Regional Medical Center – Las Cruces
- Mountain View Therapy Services, LLC. – ABQ
- Navajo Area Indian Health Service
- NM Cancer Center
- NM Corrections Department
- NM Department of Health
- NM Department of Health Breast and Cervical Cancer Early Detection Program
- NM Department of Health Developmental Disabilities Support Division
- NM Family Services
- NM Medicaid Claims Data
- NM Orthopaedic Associates
- NM Poison & Drug Info. Ctr./UNM College of Pharmacy
- NM Scientific Lab Division
- NM Solutions
- NMHSD Medicaid Claims Data
- Nor Lea General Hospital – Lovington
- NWNM Women’s Health Specialists
- Oak Street Health
- Optum
- PAC Software Inc dba Workshop Wizard
- Paradigm Physical Therapy and Wellness – ABQ, Belen, Bernalillo, & Los Lunas
- PCI Pain & Vein Clinic- ABQ
- Presbyterian – Española
- Presbyterian Dan C. Trigg MC – Tucumcari
- Presbyterian Health Plan (Centennial Care MCO)
- Presbyterian Healthcare Services (PHS) – (ELR through TriCore)
- Presbyterian Hospital – ABQ
- Presbyterian Kaseman – ABQ
- Presbyterian Lincoln County MC – Ruidoso
- Presbyterian Medical Group
- Presbyterian Medical Services
- Presbyterian Plains Regional Medical Center – Clovis
- Presbyterian Rust Medical Center – Rio Rancho
- Presbyterian Santa Fe Medical Center – Santa Fe
- Presbyterian Socorro General – Socorro
- Quest Diagnostics Inc
- Radiology Associates of Albuquerque
- Rehoboth McKinley Christian Hospital – Gallup
- Rhodes Group Hepatitis C Data
- Rio Abajo Family Practice – Los Lunas
- Roadrunner Hospice
- Roosevelt General Hospital – Portales
- San Juan Regional MC – Farmington
- Santo Domingo Health Center
- School Based Health Clinics
- Scientific Lab Division (SLD)
- Sierra Vista Hospital – Truth or Consequences
- South Central Colfax County Special Hospital
- Southwest Care Center
- Southwest Gastroenterology Associates
- Southwest Kidney Care
- Southwest Labs
- State of NM Vital Statistics (Death Records)
- State of the Heart Recovery, Inc.
- Sunrise Clinics
- Taos Clinic for Children and Youth – Taos
- TriCore Reference Laboratories
- Turquoise Lodge Hospital
- Union County General Hospital – Clayton
- UNM Health Sciences Center
- UNM Hospitals
- UNM Medical Group
- UNM Sandoval Regional Med Center – Rio Rancho
- UNMH – Albuquerque
- Wellvana
- Western Sky Community Healthcare (Centennial Care MCO)
- X Ray Associates of New Mexico