resources
For Providers & Healthcare Facilities
For the good of our patients.
SYNCRONYS is based on a public utility model where providers and healthcare organizations (large and small) provide and share information for the common good. It allows unrelated healthcare organizations to share information by creating a neutral network for synthesizing information from all participating organizations.
for patients
HEALTH INFORMATION EXCHANGE IS… THE SECURE AND TIMELY SHARING OF ELECTRONIC HEALTH DATA ACROSS THE BOUNDARIES OF HEALTHCARE INSTITUTIONS.
- An individual seeking medical care in today’s society sees an average of 18 providers during their lifetime. SYNCRONYS consolidates information from those various providers, reducing the amount of time patients spend filling out paperwork and briefing their providers on their medical history, allowing more time for discussions about health concerns and treatments.
- Information accessed via SYNCRONYS, including x-rays, CT results and other testing information helps patients avoid unnecessary or duplicate testing, hospitalization, and emergency department visits.
- SYNCRONYS stores Advanced Directives allowing a patient’s wishes to be shared with a broader audience.
- In the event of an emergency, medical personnel will have access to the patient’s records saving critical time.
For Payors
Helping payors to improve:
- Quality Performance
- Laboratory results for HbA1c to control Diabetes
- Prenatal and Postpartum care
- Hypertension diagnosis codes, readings may be found in clinical notes if provided to the HIE
- Daily Admissions Extract
- With consent, able to show admission reasons
- Without patient consent, reports can be redacted to omit SUD, MH and STDs from the notifications (i.e., blank dx and admit reason)
- Early notification of discharge for prompt follow-up (Medicare Star Measure & Medicaid BH Measures)
- Care Coordination
- Prompt notifications of emergency department and inpatient discharges for follow-up to prioritize care management interventions
- Discharge summaries and Medications ordered upon discharge
- Risk Adjustment Report to identify gaps in Hierarchical Condition Categories (HCCs) (Medicare reimbursements and Commercial business risk pool adjustment)
- Improvement Opportunities for HEDIS and Quality Outcome Measures
- From early notification of Admit and Discharge Dates
- Follow-up after Hospitalization for Mental Illness (NM Centennial Care quality metric)
- Follow-up after ED visit for MI (NMCC quality metric)
- Initiation and Engagement of Alcohol and other drug dependence (NMCC quality metric)
- Prenatal and Postpartum Visit-Post-Partum Visit (NMCC quality metric)
- All cause readmissions (Star measure)
- Transition of Care - Inpatient admission (CMS Display Measure)
- NCQA Accreditation Sub-Measure under Population Health
Public Health Reporting
SYNCRONYS has been authorized by the New Mexico Department of Health to provide Reportable Lab Results reporting and Syndromic Surveillance reporting to NM Department of Health for New Mexico hospitals.
Several ways to participate.
- SYNCRONYS HIE Clinical Portal Access
- Sharing Data
- Analytic Reports
- DIRECT Secure Messaging
- Any combination of the above
KNOWLEDGE CENTER
Centers for Medicare & Medicaid Services @ www.cms.gov
Merit-based Incentive Payment System @ qpp.cms.gov/mips/overview
Health Information Technology @ https://www.hhs.gov/hipaa/for-professionals/special-topics/health-information-technology/index.html
NCQA Info @ www.ncqa.org
eHealth Exchange Participants @ https://ehealthexchange.org/participants/
Direct Trust Member List @ https://directtrust.org/about-membership/member-list
DETENTION CENTERS & CORRECTIONAL FACILITIES
Save time on intake by getting and searching through a broad variety of medical records from multiple delivery systems, for greater depth of information. Approximately 88% of NM Hospital admissions are found within the HIE. Admission, Discharge, and Transfers, including dates, admit reasons, allergies, discharge diagnoses, etc.
Get real-time reports on labs, pathology and microbiology. From multiple hospital and reference labs, such as TriCore and Quest.
Know when your patients are admitted or discharged from a hospital or emergency department. Notification services for Data Providers.
Use DIRECT secure messaging to exchange protected health information (PHI) more securely and efficiently than fax. Orion Health Communicate DIRECT Secure Messaging.
Affordable. Participation cost to use the SYNCRONYS portal is based on the size of your organization.
We’re working hard to bring you more information. We have the right people and the right technology to continue to build the information you want.
who’s participating as of December 1, 2024
Certain types of health information are subject to legal protections. All healthcare data providers are required to comply with applicable state laws, such as 42 CFR Part 2, as well as SYNCRONYS policies that apply special protections to this important and sensitive information. With privacy and security SYNCRONYS' highest priority, data that falls under these regulations may not be seen in the HIE.
- Abode Hospice of New Mexico
- Active Solutions Therapy – ABQ
- Addus Homecare – ABQ & RR
- Adobe Care and Wellness
- After Hours Pediatrics
- Albuquerque Fire Rescue / H.E.A.R.T. Program
- Albuquerque Healthcare for the Homeless
- Albuquerque Nephrology
- All Faiths Children’s Advocacy Center
- Alta Vista Regional – Las Vegas
- Amador Health Centers Inc.
- Ambercare Home Health & Hospice
- Anthem, Inc./Amerigroup (Medicare Advantage)
- Armada Physical Therapy – ABQ and Rio Rancho
- Artesia General Hospital – Artesia
- ARUP Laboratories
- Assured Imaging – ABQ & Las Cruces
- BCBS NM
- Ben Archer Health Care Center
- Bio-Reference Laboratories
- Carlsbad Medical Center (Community Health Services) – Carlsbad
- Casa de Salud
- Center for Disease Detection (CDD)
- CenterWell Home Health
- Centro Savila
- Choice Recovery Path
- Christus St. Vincent Regional MC – Santa Fe
- Cibola General Hospital – Grants
- City of Albuquerque, Albuquerque Community Safety
- City of Santa Fe Fire Department
- Comagine
- Compassus Hospice Albuquerque South
- Comprehensive Gastronomy Tube Cares
- Courageous Transformations
- Covenant Health Hobbs Hospital
- De Baca Family Practice Clinic
- Distinctly Dermatology (aka NM Specialty Med. Svcs. LLC) – ABQ
- Eastern New Mexico Medical Center (CHS) – Roswell
- Edmee Rodriguez, MD
- El Centro Family Health
- El Pueblo Health Services, Inc.
- Ensemble of ABQ
- Farmington Family Practice
- First Choice Community Healthcare ABQ, Belen, Los Lunas, & Edgewood
- First Nations Community HealthSource
- Galileo Health
- Gallup Community Health
- Garcia Laboratory
- Genesis Administrative Services
- Gerald Champion Regional Medical Center – Alamogordo
- Gila Regional Medical Center – Silver City
- Go Private MD – ABQ
- Guadalupe County Hospital – Santa Rosa
- Guidance Center of Lea County
- Harmony Home Health Services
- Heading Home – ABQ
- Hidalgo Medical Services
- Holy Cross Medical Center
- Holy Cross Women’s Health Institute
- InnovAge – ABQ
- Innovative Senior Care Home Health of Albuquerque, LLC
- Interpartner
- JumpStart Autism Center
- Kindred Hospital
- Krossroads Integrative Health & Recovery Solutions
- La Casa Family Health Center
- La Clinica de Familia, Inc.
- La Clinica del Pueblo de Rio Arriba
- La Familia Medical Center
- Laboratory Corporation of America (LabCorp)
- Lagom Health, LLC (Dr. Heather Brislen)
- Las Clinicas del Norte
- Legacy Healthcare Inc.
- LifeHouse
- Los Alamos Medical Center – Los Alamos
- Lovelace Heart Hospital NM – ABQ
- Lovelace Medical Center – ABQ
- Lovelace Regional – Roswell
- Lovelace UNM Rehabilitation Hospital – ABQ
- Lovelace Westside Hospital – ABQ
- Lovelace Women’s Hospital – ABQ
- LP Rx Advisors
- Memorial Medical Center
- Mental Health Resources
- MHR Clovis Headquarters
- Mimbres Memorial Hospital – Deming
- Miner’s Colfax Medical Center
- Miners’ Colfax Medical Center – Raton
- Molina Centennial Care
- Mora Valley Community Health Service, Inc.
- Mountain View Regional Medical Center – Las Cruces
- Mountain View Therapy Services, LLC. – ABQ
- Mountainview Regional Medical Center
- Navajo Area Indian Health Service
- Nevaeh Hospice
- New Mexico School for the Deaf
- NM Cancer Center
- NM Corrections Department
- NM Department of Health
- NM Department of Health Breast and Cervical Cancer Early Detection Program
- NM Department of Health Developmental Disabilities Support Division
- NM Department of Health, Bureau of Vital Records and Health Statistics
- NM Department of Health, Diabetes Prevention Program
- NM Department of Health, Emerging Infections
- NM Department of Health, Epidemiology & Response
- NM Family Services
- NM Health Care Authority Department
- NM Medicaid Claims Data
- NM Orthopaedic Associates
- NM Poison & Drug Info. Ctr./UNM College of Pharmacy
- NM Solutions
- NMHSD Medicaid Claims Data
- Nor-Lea General Hospital – Lovington
- Oak Street Health
- One Family Practice
- Optum
- Paradigm Physical Therapy and Wellness – ABQ, Belen, Bernalillo, & Los Lunas
- PCI Pain & Vein Clinic- ABQ
- PointClickCare (aka Collective Medical Insights)
- Presbyterian – Española
- Presbyterian Dan C. Trigg MC – Tucumcari
- Presbyterian Espanola Hospital
- Presbyterian Health Plan (Turquoise Care MCO)
- Presbyterian Healthcare Services (PHS) – (ELR through TriCore)
- Presbyterian Hospital – ABQ
- Presbyterian Kaseman – ABQ
- Presbyterian Lincoln County MC – Ruidoso
- Presbyterian Medical Group
- Presbyterian Medical Services
- Presbyterian Plains Regional Medical Center – Clovis
- Presbyterian Rust Medical Center – Rio Rancho
- Presbyterian Santa Fe Medical Center – Santa Fe
- Presbyterian Socorro General – Socorro
- PresNow Coors
- PresNow Paseo del Norte
- Prism Autism Services
- Quest Diagnostics Inc
- Rehoboth McKinley Christian Health Care Services
- Rhodes Group Hepatitis C Data
- Rio Abajo Family Practice – Los Lunas
- Roadrunner Hospice
- Roosevelt General Hospital – Portales
- Sage Neuroscience Center Inc.
- San Juan Health Partners Obstetrics and Gynecology
- San Juan Regional MC – Farmington
- Santa Fe Recovery Center
- Santo Domingo Health Center
- School Based Health Clinics
- Scientific Lab Division (SLD)
- Serna Solutions LLC
- Sierra Vista Hospital – Truth or Consequences
- Southwest Care
- Southwest Care Center
- Southwest Gastroenterology Associates
- Southwest Kidney Care
- State of NM Vital Statistics (Death Records)
- State of the Heart Recovery, Inc.
- Strive Health (Denver, CO)
- Sunrise Clinics
- Tamarac Medical
- Taos Clinic for Children and Youth – Taos
- The Community Lighthouse
- Three Crosses Regional Hospital
- TriCore Reference Laboratories
- Trident-Schryver
- Turquoise Lodge Hospital
- Union County General Hospital – Clayton
- UNM Health Sciences Center
- UNM Hospitals
- UNM Medical Group
- UNM Sandoval Regional Med Center – Rio Rancho
- UNMH – Albuquerque
- Upright MRI of New Mexico
- Vessel Health LLC
- Vista Taos
- Wellvana
- Western Sky Community Healthcare
- Wild Magnolia Wellness
- Women’s Specialists of NM
- X-Ray Associates of New Mexico