solutions
SYNCRONYS CORE SOLUTIONS
Additional Solutions
Version 1.3 (2.3MB)
CLINICAL PORTAL
ACCESS
Access to the clinical portal includes a network that brings together information from participating organizations’ (POs) clinical information systems, including electronic health records (EHRs), and provides the ability for PO’s authorized providers and support staff to securely access patient care information across the New Mexico community. Health information is exchanged electronically, privately, and securely consistent with HIPAA.
The health information exchange allows the patient record to follow the patient as they move through different points of care in the health delivery system (doctor's office, lab, hospital, specialist, therapist).
AGGREGATED LONGITUDINAL CLINICAL RECORD
Clinical Portal with Results Viewer
As a healthcare organization and provider, subscribing to the HIE and providing data, you have access to a Patient’s Integrated Longitudinal Record.
SYNCRONYS also provides access to vital statistics.
For a list of HIE participants, please click here.
Clinical Data Repository (CDR)
The SYNCRONYS CDR consolidates data from a variety of clinical sources to present a unified view of a single patient. Data types stored in the SYNCRONYS CDR include patient demographics, allergies, encounter history, diagnoses, medication history, immunizations, procedures, problems, lab results, pathology, radiology, and patient notes.
Enterprise Master Patient Index (EMPI)
The NextGate EMPI database verifies the unique identity of individual patients to consolidate patient records from multiple facilities under one exchange-wide universal identifier.
Privacy & Security Management
SYNCRONYS allows for secure access by authorized users. Participating providers are also required to meet the rigorous Health Insurance Portability and Accountability Act (HIPAA) regulations and Health Information Technology for Economic and Clinical Health (HITECH) Act privacy and security standards, as well as comply with applicable New Mexico requirements. SYNCRONYS offers services to assist users to comply with regulatory requirements, such as risk assessment and analysis, policy and procedure review, and development and training.
eHealth Exchange Network Gateway
eHealth Exchange Network Gateway: Participant organizations may connect to the eHealth Exchange Network The Sequoia Project through SYNCRONYS. This service creates a secure, standards-based, auditable and bi-directional connection between SYNCRONYS and the eHealth Exchange network. The network allows exchange of patient information with other HIEs and federal agencies such as the Veterans Administration, Indian Health Services, and the Social Security Administration.
Continuity of Care (CCD)/Continuity of Care Architecture (CCDA) document exchange via HIE protocols, including XDS/XDR.
The intent is to exchange as much of the US Core Data for Interoperability (USCDI) data set as possible, to enhance the data available to SYNCRONYS HIE users. The ability to exchange the data in the USCDI will be required of your certified EHR vendors.
Advanced Directives
Participants in the HIE will have access to advanced directive(s) and MOST forms through our partnership with Vynca. MOST forms can also be created within the portal.
HIGH VALUE USE CASES AND INSIGHTS
Substance Use Disorder: Hospitals, Substance Use Disorder treatment providers, and ambulatory clinics will all be connected to the platform and able to collaborate with the goal of improving care coordination and patient care for those affected by SUD through:
- Hand-off Notification to MAT clinics and other treating BH providers.
- Establish an ephemeral patient-provider relationship when a patient handoff occurs where a provider does not have a pre-existing patient attribution.
- Infants with NAS are tracked across the network.
- Overdose Notifications.
Mental Health Management: Surface awareness enables collaboration for patients with mental health needs across both acute and ambulatory settings allowing for improved outcomes. Mental Health Management tools include:
- History of recent suicide and self-harm diagnosis.
- History of recent mental / behavioral health diagnosis.
- Organization has option to “tag” patients (manually or automated).
- Identification of crisis plan triggers.
- Mental health notifications are sent to providers at the point of care, in their existing workflows, with important and relevant patient information.
- Real time notifications, via email or text, provide collaboration between internal teams.
Emergency Department Optimization: Providing relevant patient-specific alerts and information to hospitals can drive improved decision making in the ER. Emergency Department Optimization opportunities include ensuring the ER staff has access to critical information such as:
- Outpatient Diagnoses for ER view.
- Vaccines (i.e. Flu or Covid).
- Opioid Medication Fill - Opioids from multiple providers, Use of opioids at high usage.
- Medication Fill Data for key chronic conditions.
- Results of key tests.
Optimizing HEP-C Analytics for Population Health:
Together with Rhodes, we will deliver insights through the Orion platform for enhanced HIE value which includes addressing the prevalence of the HEP-C virus in New Mexico, by providing the patient’s HEP-C status and comprehensive laboratory results in the HIE.
Interoperability
Solutions
SYNCRONYS connects with participating organizations to both obtain the organization’s data and to provide the organization access to SYNCRONYS data.
Data is provided to SYNCRONYS via APIs-Primarily set up to pull data from SYNCRONYS.
- FHIR APIs–Primarily set up to pull data from SYNCRONYS but can be used to push data if EHR will accept it.
- BI SQL query interface.
- Push CCD, HL7, PDF, MS Excel® spreadsheet, document to a remote printer, etc., (Customer defines required data, event trigger/schedule, format, transport, and deliver it).
- Real time HL7 event notification.
- Direct Secure Messaging with attachments (CCD/CCDA and any other document).
Custom Connections
SYNCRONYS customers access SYNCRONYS Data with ease through -
- Browser Log in.
- Single-sign-on via Imprivata or SAML integration.
- Push Real-time notifications & daily reporting.
- Direct Secure Messaging.
PDMP
Once a user is viewing a patient record in the clinical portal, they can select the PMP tab to instantly obtain the Narx report from the New Mexico Board of Pharmacy's site and have that access logged for compliance.
HBI SOLUTIONS
NCQA certified providing HEDIS Measures and Quality Metrics, through their dashboard, for FQHCs, Independent Practitioners, multi-specialty groups, Integrated Hospital System, Tribal Clinics and BH Providers. HEDIS related incentive program participation, MCO ranking of providers and Coordination of Care. Learn more.
DATA
ANALYTICS
SYNCRONYS extracts data from Orion Health’s Clinical Data Repository (CDR) and then transforms and loads it into its own on-site data warehouse. This organizes data into a schema suitable for reporting and analytic purposes. SYNCRONYS offers custom queries, extracts, reports, graphics, statistical analysis, and data exploration tools. Each organization has its own unique goals for data analytics. Analytics can be pushed to customers as needed to fit their needs. SYNCRONYS has secondary data use policies and procedures that ensure appropriate access in compliance with all state and federal laws.
DSM
Direct Secure Messaging provides point to point secure encrypted communications. Use of Direct Secure Messaging is considered by the Office of the National Coordinator to be the preferred method of sharing information during transitions of care and is therefore a measure in the Promoting Interoperability initiative.
Orion Health, the health information service provider (HISP) for the SYNCRONYS DSM service is a member of Direct Trust. For a Direct Trust member list, visit this site.
Public Health
Reporting
SYNCRONYS has been authorized by the New Mexico Department of Health to provide Reportable Lab Results reporting and Syndromic Surveillance reporting to NM Department of Health for New Mexico hospitals.
Orion Health Coordinate – Transitions of Care
COORDINATE is an optional, HIE integrated software suite that works with the traditional HIE to improve care coordination, which includes transition of care management. Also included is notification and reports for patients with a transition of care, patient prioritization and management, readmissions management, length of stay management and population insights. A feedback loop between acute and post-acute care facility and additional information from acuate and post-acute discharge plans is available, as well as creating a circle of care for the patient based on friends, family, and providers. Post-acute discharge plans, ambulatory visits, home health care and inpatient visits is also provided. This solution is customized based on the facility needs.
DIAGNOSTIC QUALITY
IMAGES
Integrated links to diagnostic quality images in radiology reports. Tools to transfer images. Viewing images is available to HIE Core users. Connecting a facility's images to the HIE, may have additional costs. Learn More
PATIENT ALERTS & EVENT NOTIFICATIONS
SYNCRONYS can provide solutions for real-time notifications of hospital admissions, discharges, emergency department (ED), or lab result activity to the physician or to a care management team. SYNCRONYS will work closely with participants to enable this functionality.The CMS Interoperability and Patient Access rule, also known as CMS-9115-F, updates the existing conditions of participation to require hospitals—including psychiatric hospitals and critical access hospitals—to send electronic patient event notifications of a patient’s admission, discharge, and/or transfer (ADT) to other healthcare facilities or to community providers or practitioners.
how can we help you today
contact Syncronys today at
505.938.9900
info@syncronys.org
SYNCRONYS
5338 Montgomery Blvd. NE Ste 400
Albuquerque, NM 87109
SYNCRONYS' Customer Engagement Team
Mona Benally, 505-938-9915
Benton Dwight, 505-938-9921
Phillip Gibbs, 505-336-2096
Jerry Martinez, 505-938-9916
Victor Miramontes, 505-938-9902
Renee Sussman, 505-938-9914