SYNCRONYS worked with the University of New Mexico Health System through Monday evening to establish non-UNM network web-based access to the SYNCRONYS Clinical Portal. This access supported the UNM Health System in their efforts to reopen selected clinics and ERs and allowed practitioners to view patient longitudinal records while the UNM system records were not accessible. SYNCRONYS is able to serve as a back-up to systems who share information when their internal records are not available and during periods of emergency.
UNM has reported that they have contained the issue and have reconnected to their electronic health record system, Cerner as well as resuming operations. As a result, SYNCRONYS is working to reconnect UNM public health data exchange and connecting their clinical data to the clinical portal. We will provide additional updates as the connections are restored.