RESOURCES

FOR PROVIDERS & HEALTHCARE FACILITIES

Expanded data sharing elements to meet interoperability.
Just-in-time access to complete information, including diagnosis, management, and treatment from other providers.
Streamline referral patterns.
Relevant patient-specific alerts and information to hospitals drives improved decision-making in the ER.
Access to diagnostic test results to avoid duplication of tests and services.
Access to HEDIS information from a central point.

HIPAA compliant, cost-effective data exchange with healthcare organizations throughout New Mexico.
Access to an Advance Directives registry and MOST forms through Vynca.
Diagnostic quality images with eHealth Technologies.
Data analytics with the ADT notification process to improve upon the HEDIS and Quality Outcome Measures.
Substance Use Disorder Use Case.
Mental Health Use Case.
Emergency Department Optimization Use Case.
Hepatitis C Use Case.

FOR PATIENTS

Health Information Exchange is the secure and timely sharing of electronic health data across the boundaries of healthcare institutions.

An individual seeking medical care in today’s society sees an average of 18 providers during their lifetime. SYNCRONYS consolidates information from those various providers, reducing the amount of time patients spend filling out paperwork and briefing their providers on their medical history, allowing more time for discussions about health concerns and treatments.
Information accessed via SYNCRONYS, including x-rays, CT results and other testing information helps patients avoid unnecessary or duplicate testing, hospitalization, and emergency department visits.
SYNCRONYS stores Advanced Directives, allowing a patient’s wishes to be shared with a broader audience.
In the event of an emergency, medical personnel will have access to the patient’s records, saving critical time.

for payors

Helping payors to improve:

With consent, able to show admission reasons.
Without patient consent, reports can be redacted to omit SUD, MH and STDs from the notifications (i.e., blank dx and admit reason).

Early notification of discharge for prompt follow-up (Medicare Star Measure & Medicaid BH Measures).

Risk Adjustment Report to identify gaps in Hierarchical Condition Categories (HCCs) (Medicare reimbursements and Commercial business risk pool adjustment).
Improvement Opportunities for HEDIS and Quality Outcome Measures.

From early notification of Admit and Discharge Dates.
Follow-up after Hospitalization for Mental Illness (NM Centennial Care quality metric).
Follow-up after ED visit for MI (NMCC quality metric).
Initiation and Engagement of Alcohol and other drug dependence (NMCC quality metric).
Prenatal and Postpartum Visit-Post-Partum Visit (NMCC quality metric)
All cause readmissions (Star measure).
Transition of Care – Inpatient admissions (CMS Display Measure).
NCQA Accreditation Sub-Measure under Population Health.

PUBLIC HEALTH REPORTING

SYNCRONYS is authorized by the New Mexico Department of Health to provide Reportable Lab Results and Syndromic Surveillance reporting to NM Department of Health for New Mexico Hospitals

Several ways to participate:

training

Whether using the HIE clinical portal, Direct Secure Messaging, one of our high-value use cases, population health dashboards, or any combination of these, you will have SYNCRONYS training support at the initial roll-out of solutions and resources for your new employees that join in the future.

SYNCRONYS supports customers with a variety of training resources. You can request live training or recorded modules and references for self-paced use. You may prefer to have slides and tools for your own trainers. We can customize a training plan that works for you.

You have access to a collection of training, including recorded live webinars, printed handouts with a variety of useful topics In addition to our annual conference materials

New!

SYNCRONYS-Labcorp Crosswalk of Abnormal Result Terms

(1:15 min.)

Getting Help or Reporting Problems

(9:55 min.)

Overview of SYNCRONYS and Initial Login

(9:16 min.)

Searching for Patient Records

(10:11 min.)

Navigating the Patient Record

(2:51 min.)

Search Tools in Clinical Documents

(3:51 min.)

Viewing the Patient HCV Summary

(4:59 min.)

Packaging, Printing, and Sharing Data

(6:13 min.)

42 CFR Part 2 – SUD information for Clinical Users

(1:52 min.)

Using the Link to the New Mexico PDMP

(8:35 min.)

Circle of Care – View, Contribute, and Be Notified

(34:25 min.)

Advance Care Planning Tool

(10:39)

Image Exchange

(4:07 min.)

Querying the eHealth Exchange / External Record

New!

SYNCRONYS-Labcorp Crosswalk of Abnormal Result Terms

(5:18 min.)

SYNCRONYS Overview and HIE Access using Single-Sign-On

(10:11 min.)

Navigating the Patient Record

(2:51 min.)

Search Tools in Clinical Documents

(3:51 min.)

Viewing the Patient HCV Summary

(4:59 min.)

Packaging, Printing, and Sharing Data

(6:13 min.)

42 CFR Part 2 – SUD information for Clinical Users

(8:35 min.)

Circle of Care – View, Contribute, and Be Notified

(10:39)

Image Exchange

(9:57 min.)

Privacy Officer 6b Training #1 – Overview

(5:39 min.)

Privacy Officer 6b Training #2 – First Time Login

(5:47 min.)

Privacy Officer 6b Training #5 – Resources and Getting Help

(6:50 min.)

Privacy Officer 6b Training #3 – Tools for Monitoring Patient Privacy

(7:25 min.)

Privacy Officer 6b Training #4 – SUD Information and 42 CFR Part 2

(1:15 min.)

Getting Help or Reporting Problems

(9:55 min.)

Overview of SYNCRONYS and Initial Login

(8:03 min.)

User Administration 5b – Supporting Existing Users

(12:53 Min.)

User Administration 5b – Creating New User Accounts

(12:53 Min.)

User Administration 5b – Creating New User Accounts for Payers

(1:15 min.)

Getting Help or Reporting Problems

(9:55 min.)

Overview of SYNCRONYS and Initial Login

(9:16 min.)

Searching for Patient Records

(8:59 MIN)

HealthXnet Demonstration

webinars

Streamline patient information with HealthXnet and SYNCRONYS

This webinar, recorded on Tuesday, February 21 shares how to streamline steps to gather patient information through the SYNCRONYS clinical portal. HealthXnet, Hospital Services Corporation’s tool for checking eligibility and benefits is now…

New Mexico Primary Care Alternative Payment Models

New Mexico Health Care Authority Department, in collaboration with Health Management Associates, presents information about the development of a Primary Care Alternative Payment Model (APM). The vision and approach for this initiative center on improved…

Privacy, Security, and the SYNCRONYS HIE

Hear a review of the 2021 changes to the New Mexico Medical Records act that have overcome barriers to appropriate use of your statewide health information exchange (HIE). Learn how SYNCRONYS partners with participating organizations and…